Our client offers smart water monitoring devices that help homeowners track usage and detect leaks in real time. Initially, their mobile app only supported a one-device-per-location setup. As the company looked to scale and support more complex use cases, the app needed to evolve.
Our goal was to redesign the mobile app to enable homeowners and property managers to manage multiple water monitoring devices across properties and customize alerts for better efficiency and scalability.
Conducted an initial discovery session with the client in collaboration with the Product Lead
Audited the existing app
Defined user flows for key user tasks such as device setup and management
Created wireframes to explore and validate structure and interactions
Supported the creation of final designs by applying defined UI guidelines
Redesign the mobile app to support multiple devices per location and update key user flows, including device setup, installation, and alert configuration, to integrate a newly launched device.
Based on the information gathered from the discovery session and an app audit, we defined and refined user stories with the Product Manager to guide and prioritize the design work.
I created detailed user flows to map out the new journeys for device owners, which helped us validate the structure, and navigation across key workflows.
Add New Location
Allow users to create and name a new location to organize and manage their devices based on where they are installed.
Add Device to a Location
Enable adding new devices to an existing location for accurate monitoring and management.
View Location Overview
Display a summary of all devices within a location to quickly assess status and activity.
View Device Detail
Show device details and alert settings for monitoring and customization.
Incorporated clear diagrams and microinteractions to improve setup experience and user understanding
Added a step to help users choose the correct device placement
Introduced accessories during the installation process to highlight add-on options and increase product awareness
Adding a location
Adding new device to an existing location
Device settings
All alert statuses for the new device were defined and implemented as variants of the corresponding UI component, ensuring consistency.
Improved monitoring efficiency by enabling device grouping by location
Integrated the new device across all workflows, installation, settings, alerts, and device details, ensuring a smooth launch.
In a more recent design iteration, we introduced an alert acknowledgment feature that allows users to provide feedback on smart alerts, helping improve accuracy and relevance over time.
